At MyWebExpert, we strive to provide high-quality courses and a seamless learning experience. However, if you need to cancel your purchase or request a refund, our policy outlines the steps and conditions under which cancellations and refunds can be processed.
Cancellation Policy
Course Purchases:
- Within 24 Hours: You may cancel your course purchase within 24 hours of the transaction for a full refund.
- After 24 Hours: Cancellations after 24 hours but within 7 days of the purchase date may be eligible for a partial refund, provided you have not completed more than 25% of the course content.
Subscription Services:
- Monthly Subscriptions: You may cancel your monthly subscription at any time. The cancellation will take effect at the end of the current billing cycle.
- Annual Subscriptions: Cancellations of annual subscriptions are allowed within 7 days of the purchase date for a full refund. After 7 days, cancellations will take effect at the end of the current billing cycle, and no refunds will be issued for the remaining period.
Refund Policy
Eligibility for Refunds: To be eligible for a refund, the following conditions must be met:
- The refund request is made within 7 days of the purchase date.
- You have not completed more than 25% of the course content.
- You provide a valid reason for the refund request.
How to Request a Refund: If you meet the eligibility criteria, please follow these steps to request a refund:
- Contact our support team at support@mywebexpert.in.
- Include your order number, the email address used for the purchase, and a brief explanation of why you are requesting a refund.
Processing Your Refund: Once we receive your refund request, our team will review it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
Non-Refundable Items:
- Courses purchased at a discount or as part of a promotion may not be eligible for a refund.
- Any fees associated with payment processing are non-refundable.
Changes to This Policy
MyWebExpert reserves the right to update or modify this Cancellation and Refund Policy at any time. Changes will be posted on this page, and the modification date will be updated accordingly.
Contact Us
If you have any questions about our Cancellation and Refund Policy, please contact us:
Phone: 7770099605
Email: support@mywebexpert.in
We are here to help and ensure that your experience with MyWebExpert is positive and satisfactory.